After-sales Service
Construction machinery is high-value engineering equipment, and reliable after-sales service is the core guarantee for customers. We have established a complete international after-sales system to provide worry-free service for global clients.
1. Equipment Warranty
All equipment comes with official warranty service. Free spare parts and technical solutions are provided for non-human damage faults within the warranty period.
2. Lifetime Spare Parts Supply
We stock full-range original spare parts for all models. Original accessories can be supplied at transparent prices for long-term equipment operation.
3. Full-process Technical Support
We provide free installation guidance, operation training, commissioning guidance and daily maintenance tutorials. 24/7 online technical support via video, pictures and remote connection.
4. Fast Fault Response
12-hour after-sales response mechanism ensures timely professional solutions for equipment faults to minimize construction downtime loss.