Q1: Are you a factory or a trading company?

A: We are a source production factory with our own production lines, R&D team, and quality inspection system. We support on-site factory inspections, have no intermediaries, and offer more cost-effective solutions.

Q2: Do you support customized equipment?

A: If the order quantity is large, we support full OEM/ODM customization. We can adjust parameters, configurations, and appearance according to the construction site requirements.

Q3: What is the approximate delivery time?

A: For stock items, 30-45 working days; for customized equipment, 45-55 working days.

Q4: How is after-sales service guaranteed?

A: We provide complete machine warranty, supply of spare parts, and 12-hour remote technical guidance to resolve equipment usage issues.

Q5: Can you provide samples or small-batch orders?

A: We support small-batch trial orders and sample customization. Customers are welcome to place trial orders first and cooperate for the long term.